1111der Responsible Gaming — Play Safe, Stay in Control

Age Restriction Policy (18+)

Bangladesh law and internationally recognised responsible gaming standards are clear: online gambling is an adult activity. At 1111der, we enforce this boundary rigorously. Every player who registers an account must be at least 18 years of age on the date of registration. Date of birth is collected during sign-up, and this information is verified against National ID Card (NID) documents during the KYC process.

We strongly encourage parents and guardians to make use of parental control software to prevent minors from accessing gambling websites. Tools such as Net Nanny, Kaspersky Safe Kids, and device-level screen time controls can help restrict access to platforms like 1111der on shared or family devices. If you believe a minor has gained access to a 1111der account, contact our support team immediately at [email protected] and the account will be suspended and investigated without delay.

• Registration You confirm you are 18 or older when creating your 1111der account. Providing false date-of-birth information constitutes a breach of our Terms & Conditions.
• KYC Verification Before your first withdrawal, we verify your age using your NID or other accepted government-issued identity document. Accounts that cannot be age-verified will have withdrawals suspended.
• Ongoing Monitoring Our fraud and compliance team monitors accounts for behavioural patterns that may indicate an underage player. Accounts flagged for review are suspended until identity and age are confirmed.
• Winnings from Underage Accounts Any winnings accrued on an account subsequently found to be held by a person under 18 will be forfeited in full. This policy is non-negotiable and exists to protect minors.

Recognising Problem Gambling

For the vast majority of 1111der players, gambling on cricket matches, BPL fixtures, slots, and live casino games is straightforward entertainment — no different from watching a film or going to a restaurant. However, for a small number of people, gambling can develop into a compulsive behaviour that causes real harm. Recognising the early warning signs is the first and most important step toward getting back in control.

Problem gambling does not always look the way people expect. It rarely announces itself as a crisis overnight. More often it creeps in gradually — a slightly longer session here, a larger deposit there, a growing sense that "the next bet" will fix the losses. Being honest with yourself about the signs below is an act of self-care, not weakness.

Warning Signs to Watch For

• Spending more money on gambling than you originally planned
• Feeling anxious, irritable, or restless when not gambling
• Chasing losses — placing more bets to recover money already lost
• Lying to family or friends about how much time or money you spend gambling
• Borrowing money from others specifically to fund gambling
• Neglecting work, studies, or family responsibilities because of gambling
• Gambling to escape stress, depression, anxiety, or personal problems
• Repeated failed attempts to cut back on or stop gambling
• Gambling with money set aside for rent, bills, or essential needs
• Feeling a "high" or relief only when placing large or risky bets
• Hiding bank statements, transaction histories, or account details
• Your overall quality of life or mental health has declined since you started gambling

Deposit Limits

One of the most effective ways to keep gambling within a budget you are comfortable with is to set a deposit limit before you start playing. 1111der's deposit limit feature lets you place a hard ceiling on how much money you can add to your account over a defined time period. This removes the temptation to "top up just once more" when a session is not going your way.

To set or adjust a deposit limit, log into your 1111der account, navigate to the Responsible Gaming section of your account settings, and select "Deposit Limits". You can set limits in Bangladeshi Taka (৳) and they apply across every payment method linked to your account. If you experience any difficulty setting a limit, contact [email protected] for immediate assistance.

Time-Out Features

Sometimes you simply need a break — from the excitement of a BPL final, from a run of bad luck on the slots, or just from the routine of logging in every day. 1111der's time-out feature lets you pause your account for a defined period without permanently closing it. During a time-out, your account is temporarily suspended and you cannot log in, deposit funds, or place bets.

• 24-Hour Time-Out A quick reset. Your account is suspended for exactly 24 hours from the moment you apply the time-out. Use this after a frustrating session when you feel the urge to keep chasing losses.
• 48-Hour Time-Out A short breather over a weekend or a couple of days. Useful if you notice you have been playing more frequently than usual and want to re-establish a healthier rhythm.
• 7-Day Time-Out A full week away from the platform. Gives you enough distance to reflect on your gambling habits with a clear head and assess whether your current patterns are comfortable and sustainable.
• 30-Day Time-Out A month-long pause. At this duration, a time-out begins to overlap with the benefits of self-exclusion. If after 30 days you do not feel ready to return, we strongly encourage you to move to the full self-exclusion option instead.
• Custom Duration Need a specific period? Contact our support team at [email protected] and we will apply a custom time-out of any duration you request, up to the maximum period before full self-exclusion is recommended.

Reality check reminders work alongside time-out features. If you prefer not to pause your account but still want a nudge, enable session reminders in your account settings. These on-screen alerts appear at intervals you choose (30, 60, or 90 minutes) and display your current session duration and net balance — a useful grounding tool for long cricket match betting sessions.

Self-Exclusion

Self-exclusion is the strongest responsible gaming tool available at 1111der. It is designed for players who recognise that their gambling has become a problem and who want to close off access to the platform for an extended period. Choosing self-exclusion is a courageous decision and one that 1111der fully supports — our team will never question or challenge your choice to self-exclude.

Self-Exclusion Periods Available

What Self-Exclusion Covers

• Account Access Blocked Your 1111der account is immediately suspended. You cannot log in, deposit, withdraw, or place bets for the full duration of the exclusion period.
• All Marketing Suspended All promotional emails, SMS messages, and push notifications from 1111der are stopped immediately upon self-exclusion activation. You will not receive bonus offers, match reminders, or any other marketing communication.
• Re-Registration Blocked Our system flags your identity details to prevent you from opening a new account during the exclusion period. If you attempt to register under a different name or mobile number, the new account will be closed when identified.
• Pending Withdrawals Processed Any withdrawal request that was submitted before self-exclusion was applied will continue to be processed and paid out to your designated bKash, Nagad, Rocket, or Upay account as normal.
• Account Balance Preserved Any remaining balance in your account at the time of self-exclusion is held securely. Upon expiry of the exclusion period, you may request withdrawal of any remaining balance before or instead of reactivating play.

To initiate self-exclusion, log in to your 1111der account, go to the Responsible Gaming section of your account settings, and select "Self-Exclusion". Alternatively, email [email protected] with the subject line "Self-Exclusion Request" and include your registered username and mobile number. Our team will action your request within one hour, 24 hours a day, 7 days a week.

Player Protection Tools

Beyond deposit limits and self-exclusion, 1111der provides a broader suite of account management tools designed to keep your gaming experience healthy and under your control. These tools are available free of charge to all registered players and can be accessed at any time from the Responsible Gaming section of your account dashboard.

All of these tools are voluntary and player-controlled. 1111der also operates an internal monitoring system that flags accounts showing patterns consistent with problem gambling — such as rapid successive deposits, large loss accumulation in a short period, or a marked increase in betting frequency. If your account is flagged, a member of our responsible gaming team may reach out proactively to check in and discuss available support options. This outreach is always handled with complete discretion and without any negative impact on your account.

Safer Gambling Tips

The following principles are not rules — they are practical habits that experienced, recreational gamblers use to keep their relationship with gambling healthy. If you find yourself regularly breaking these principles, that may be a signal worth paying attention to.

• Treat Gambling as Entertainment, Not Income Budget for 1111der the same way you budget for a cinema trip or a meal out. The money you set aside for gambling should be money you are genuinely comfortable losing. Never gamble with money you need for rent, bills, food, or essential household expenses.
• Set a Budget Before You Start — and Stick to It Decide exactly how much you are willing to spend before you open the 1111der platform. Once that amount is gone, the session is over. Using our deposit limit feature to hard-code this decision removes the temptation to top up in the moment.
• Never Chase Your Losses Chasing losses — depositing more in an attempt to win back what you have lost — is one of the most common and harmful gambling patterns. The odds do not improve because you are owed a win. If you have hit your loss limit for the day, step away.
• Take Regular Breaks Set a session time limit before you start playing. Stand up, have a drink of water, check in with family members, and step away from the screen regularly. Long unbroken sessions impair decision-making and tend to lead to larger losses.
• Balance Gambling With Other Activities Cricket betting during BPL season, a spin on the slots after work — gambling should be one activity among many, not the central focus of your leisure time. If you find other activities less interesting than gambling, that is worth reflecting on.
• Do Not Gamble Under the Influence Avoid placing bets when you are tired, emotionally upset, intoxicated, or under the influence of substances. Impaired judgement leads to poor decisions and larger losses. If Eid celebrations or a late-night BPL match has you in an emotional state, save the betting for a clearer moment.
• Keep Gambling Private From Children If you live with children or teenagers, keep your 1111der account credentials private and log out fully after every session. Consider using a private browser window on shared devices. Model healthy attitudes toward money and entertainment for the young people in your life.

Getting Help & Support

If you feel that gambling is no longer fun and has started to cause real difficulties in your life — financial strain, relationship problems, mental health concerns — please reach out. You do not need to be in a crisis to ask for help. Talking to someone early, before the situation escalates, is always the better choice.

If you are based in Bangladesh and feel you need support beyond what 1111der can provide, we strongly encourage you to speak with a trusted family member, a doctor, or a qualified mental health professional. Problem gambling is a recognised condition, and seeking professional help is a sign of strength, not weakness. Your doctor can refer you to appropriate counselling services available in Dhaka, Chittagong, Sylhet, Khulna, and other major cities across Bangladesh.